Privacy Policy

This policy sets out how Lakeside Advisory Pty Ltd ("Lakeside Advisory") collects, uses and discloses your personal information. Lakeside Advisory is committed to protecting your privacy and respects and upholds your rights under the National Privacy Principles contained in the Privacy Act 1988 (“Privacy Act”).

About this Policy

This policy sets out how Lakeside Advisory Pty Ltd ("Lakeside Advisory") collects, uses and discloses your personal information. Lakeside Advisory is committed to protecting your privacy and respects and upholds your rights under the National Privacy Principles contained in the Privacy Act 1988 (“Privacy Act”). By using this website, you agree to and consent to the collection, use and disclosure of personal information by Lakeside Advisory as set out in this policy.

What personal information is collected?

Personal information we may collect from you includes, without limitation:

  • Your name, email address, billing address, physical address and contact details
  • User ID’s and passwords
  • The services provided to you
  • Purchasing history
  • Records and contents of communication with Lakeside Advisory or any other third party associated with Lakeside Advisory

Note: Such records and content may be stored by Lakeside Advisory.

Collection of personal information

Lakeside Advisory will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Lakeside Advisory will only collect personal information about you directly from you. Lakeside Advisory will not collect personal information unless the information is necessary for our functions and activities.

Information is collected in several ways, including:

  • Directly from you when you provide information directly to Lakeside Advisory in person, by phone or in writing (whether electronic or otherwise)
  • Directly from you when you communicate with Lakeside Advisory or any other person using Lakeside Advisory
  • From third parties, such as Lakeside Advisory related companies, resellers of Lakeside Advisory services and service providers to Lakeside Advisory

How personal information is used

Your personal Information may be used for the following purposes:

  • To provide the services requested by you
  • To manage those services including, customer service and billing
  • To research, develop and improve Lakeside Advisory services
  • To conduct surveys to determine use and satisfaction with Lakeside Advisory services
  • To generate statistics in relation to Lakeside Advisory
  • To promote and market services to you (you can opt out at any time by clicking on the ‘unsubscribe’ link which will be available on all such communication)
  • For purposes connected with the operation of Lakeside Advisory
  • To personalise the advertising, you see when you visit Lakeside Advisory and associated sites
  • Responding to enquiries submitted to us
  • Any use which is required or authorised by law

Disclosure of personal information

Lakeside Advisory may disclose your personal information:

  • To third parties we ordinarily engage for the above purposes
  • Any person or entity to whom you have consented to Lakeside Advisory disclosing your personal information to:
    • Outsourced service providers who assist Lakeside Advisory to provide its services, including, but not limited to:
      • Information technology providers
      • Marketing and market research consultants
      • Professional advisors
  • Any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law

Accessing your personal information

  • If you believe that Lakeside Advisory holds personal information about you that is not accurate, complete, or up-to-date, then you may request its amendment by Lakeside Advisory
  • Lakeside Advisory may charge a reasonable fee to cover the charges of retrieving your personal information
  • Lakeside Advisory will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure

Opting Out

At any time, you may opt out of receiving any communications from us (other than as required for our primary purpose or by law). Unless you opt out, your consent to receive communications from us and to the handling of your personal information as detailed above will continue.

To opt out of receiving any further communication from Lakeside Advisory, email info@lakesideadvisory.com.au

Contact information

If you require further information regarding this policy or have any questions about its enforcement by Lakeside Advisory, please contact us at info@lakesideadvisory.com.au

Lakeside Advisory website

When transmitting personal information from your computer to the Lakeside Advisory website, you must keep in mind that the transmission of information over the internet is not always completely secure or error free. Other than liability that cannot lawfully be excluded, Lakeside Advisory will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

The Lakeside Advisory website may use "cookies" to help personalise your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lakeside Advisory website.

Companies who operate linked sites may collect personal information through the use of cookies and otherwise. Lakeside Advisory is not responsible for linked sites and recommends you read the respective privacy policies of such linked sites before disclosing personal information.

Miscellaneous

Lakeside Advisory reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Lakeside Advisory website.